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1

Create your account

Go to dashboard.causeflow.ai and sign up with your email, Google, or GitHub account.Choose a plan that fits your team. See Plans and pricing for details.
2

Complete your profile

After sign-up, you’ll be prompted to enter your company name, team size, and role.This helps CauseFlow tailor the investigation experience for your team’s context.
3

Connect your tools

Go to Dashboard > Integrations and connect the tools CauseFlow needs to investigate incidents. The more tools you connect, the deeper the investigation coverage.The primary connection method is a cloud provider role that gives CauseFlow read-only access to your infrastructure:

AWS

Connect an IAM Role with read access to CloudWatch Logs, ECS, EC2, Lambda, and other services.

Azure

Connect a Service Principal with read access to your Azure resources.

GCP

Connect a Service Account with read access to your GCP resources.
You can also connect individual tools directly:
CategoryTools
LogsCloudWatch Logs, Datadog, Grafana
MonitoringDatadog, Grafana, CloudWatch, Sentry, PagerDuty
DocumentationNotion, Confluence
MessagingSlack, Microsoft Teams
ManagementJira, Linear, Hubspot, Trello, Shortcut
CodeGitHub
DatabasesPostgreSQL, MongoDB (via Relay)
See Integrations for setup instructions.
4

Create your first incident

Click New Incident from the dashboard. Describe the issue — for example, “High error rate on payment-service” — and select a severity level.CauseFlow starts the investigation immediately.
You can also create incidents via the API. See the API reference for details.
5

Review the results

Watch the investigation progress in real time on the incident detail page. CauseFlow shows:
  • Summary — severity classification and confidence score
  • Findings — what was discovered across logs, metrics, infrastructure, and code
  • Root cause analysis — the synthesized explanation of why the incident occurred
  • Remediation proposals — specific actions to resolve the issue
Review each proposed remediation and click Approve or Reject. No action executes without your explicit approval.