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The CauseFlow dashboard at dashboard.causeflow.ai is where you manage every aspect of incident investigation — from monitoring active issues to approving remediations and reviewing team activity.

Home screen

When you sign in, the dashboard home gives you an immediate read on the health of your systems.

Metrics

Four key metrics appear at the top of the home screen:
  • Active incidents — The number of incidents currently in progress (open, triaging, investigating, or remediating). A severity breakdown shows how many are critical, high, medium, low, or informational at a glance.
  • MTTR — Mean time to resolve. The rolling average time from incident creation to resolution, calculated across your closed incidents.
  • Resolution rate — The percentage of incidents that reached a resolved or closed state, helping you track whether investigations are completing successfully.

Recent incidents

Below the metrics, the Recent incidents list shows your most recently created incidents. Each row displays:
  • Incident title
  • Severity badge (color-coded: critical in red, high in orange, medium in yellow, low in blue, info in gray)
  • Status badge (open, triaging, investigating, awaiting approval, remediating, resolved, closed)
  • Source — where the incident originated (a monitoring integration or manual creation)
  • Time elapsed since creation
Click any row to open the full incident detail view.

Quick actions

Create new incident

Manually open an incident and start an AI investigation immediately. Use this when you detect an issue that hasn’t triggered an automated alert.

View pending approvals

Review remediation proposals waiting for your approval. Admins and owners are notified when new approvals are needed.
The sidebar is your primary navigation across the platform. It is available on every page.
SectionWhat you find there
DashboardHome screen with metrics, recent incidents, and quick actions
IncidentsFull incident list — create, filter, and investigate incidents
IntegrationsConnect and manage your monitoring tools and third-party services
TeamInvite members, assign roles, and manage pending invitations
SettingsProfile, company info, notifications, appearance, and API keys
BillingView your plan, usage, and manage your subscription
AuditTamper-proof log of every action taken in your tenant

Next steps

Manage incidents

Learn how to create, filter, and investigate incidents.

Connect integrations

Connect your monitoring tools to receive automatic alerts.

Set up your team

Invite members and assign roles.

Configure settings

Set up notifications, API keys, and company details.